Our technical consultants and developers plan, implement and customize CRM systems based on your individual needs.


Our Business Process Experts analyse and optimize your business to put your customers at the centre.

Operations & Marketing Automation

Our Data Analysts segment and analyse your customer date for perfectly targeted customer interaction.

How do we add value?

Customer Relationship Management Services

We offer CRM-Service in three main areas to optmise your customer’s experience. Our state-of-the-art technologies, our systematic approach to tailor your CRM processes and an efficient setup of your marketing automation.

We prepare your company to be ready to focus on your most valuable asset, your customer. This leads to successful and sustainable business growth.


As we are an independent  supplier, we are able to implement solutions on various platforms like MS Dynamics, SAP, Oracle, Salesforce, BPM Online, etc. We support cloud and on-premise solutions. Application configuration and customization based on your individual needs is our key success factor.


An in depth analysis of your business, including strengths and weaknesses, is usually our starting point. We create strategic concepts, optmise processes and take over project management tasks. Putting your customer in the main focus of your business is the overall goal behind this. We also improve current processes and have broad experience in complex interface design. This will enable you to create a perfect eco-system for exceptional customer experience.

Operations & Marketing Automation

One of the cornerstones of our philosophy is to actively participate and support in your day to day operational business of marketing automation. We help in segmentation, identification of high potential customers, multi-stage campaigning, Reporting, data quality and automation.

Our expertise, your success

About Annscom

Annscom is your partner of choice for successful CRM strategy.

The company has been founded in 2013 by Michael Comanns and now has an international team of more than 20 consultants.

We cover several years of experience in different industry areas.

Annscom enables you to use the potential of your customer data in the most effective way to create an exceptional customer experience.

Our understanding of CRM is that it is a philosophy and not a question of technology. An outstanding customer experience is only possible if business culture, efficient processes and technology are combined and orchestrated.

Michael Comanns, CEO Annscom


Annscom GmbH
Grugaplatz 2-4
45131 Essen


Annscom in the new centre of Oberhausen

Where to find us:

Our headquarter is located at Grugaplatz 2–4, Essen. Close by to the Messe Essen in Essen-Rüttenscheid.

Are you ready for outstanding customer experience?

Contact Us